Modeling and Analyzing Engagement in Social Network Challenges

Within a completely new line of research, we are exploring the power of modeling for human behaviour analysis, especially within social networks and/or in occasion of large scale live events. Participation to challenges within social networks is a very effective instrument for promoting a brand or event and therefore it is regarded as an excellent marketing tool.
Our first reasearch has been published in November 2016 at WISE Conference, covering the analysis of user engagement within social network challenges.
In this paper, we take the challenge organizer’s perspective, and we study how to raise the
engagement of players in challenges where the players are stimulated to
create and evaluate content, thereby indirectly raising the awareness about the brand or event itself. Slides are available on slideshare:

We illustrate a comprehensive model of the actions and strategies that can be exploited for progressively boosting the social engagement during the challenge evolution. The model studies the organizer-driven management of interactions among players, and evaluates
the effectiveness of each action in light of several other factors (time, repetition, third party actions, interplay between different social networks, and so on).
We evaluate the model through a set of experiment upon a real case, the YourExpo2015 challenge. Overall, our experiments lasted 9 weeks and engaged around 800,000  users on two different social platforms; our quantitative analysis assesses the validity of the model.

The paper is published by Springer here.

cross-platform_pdf

 

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Invited Challenge Talk on Search Computing at ESEC/ ACM SIGSOFT FSE 2009

I have been invited to present a Challenge Talk at ESEC/FSE 2009, in Amsterdam on Search Computing. I presented the following talk on 28 August 2009 at Vrije University:

Title: Engineering Search Computing Applications: Vision and Challenges
Abstract: Search computing is a novel discipline whose goal is to answer complex, multi-domain queries. Such queries typically require combining in their results domain knowledge extracted from multiple Web resources; therefore, conventional crawling and indexing techniques, which look at individual Web pages, are not adequate for them. This talk will sketch the main characteristics of search computing and highlight how various classical computer science disciplines – including software engineering, Web engineering, service-oriented architectures, data management, and human-computing interaction – are challenged by the search computing approach.